Enfo Finland

Enfo Finland

Just another Enfo Sites site
  • Contact
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  • News
  • IT Outsourcing
  • Business Process Outsourcing
  • Services & Solutions
  • Careers
  • About Us
Overview to IT Outsourcing Services Outsourcing services enable building of long-term and reliable partnership with the customer. The service offering covers services related to different areas of IT-environment with a high quality and reliable overall service package. The customer-specific service model can consist of either partial or full-scale outsourcing which is enabled by flexible cooperation agreements and comprehensive modular service structure.
  • Customers
  • Partners
Customer Relationship Management and Development Coordination Customer relationship model is designed and build based on the scope of the customer-specific service agreement. Definitions of key roles and cooperation groups enable a clear structure for managing daily service operations along with continuous development of the customer environment. Several development projects are coordinated as a whole by project portfolio management and by specialist project managers to ensure and enable fast project delivery aligned with overall development strategy.
  • IT Management and Hybrid Service
Application Management Services Application management services cover duties related to application management, maintenance and development services. Services are provided for comprehensive application environment outsourcing or for application-specific services. Application management services provide specialist capabilities for customers to enable managed application environment development and coordination.
Service Desk and User Support Services Service Desk provides a centralized service channel for customers’ personnel related to agreed IT services. Service Desk can provide contact channels for customer service by phone, email and through self-service portals. The service can also be enlarged to cover user support for other services managed by third-party companies.
  • Prize-winning Enfo Service Desk
  • ISO9001 Quality Certificate for Service Desk in Finland
Workstation and Device Management Services A functional workstation environment increases efficiency and reduces costs related to loss of working time of the customer’s personnel. Workstations are managed by centralized services which simplify administrative tasks and allow customer to focus on its own core business.
  • Mobile Services as a Part of IT Outsourcing
Devices, Licenses and Life-Cycle Services Life-cycle services provide comprehensive services for devices and licenses. Processes are managed starting from new device procurement to secure removal at the end of the life-cycle. Software asset management enables optimization of customer's license investments along with cost-efficient management of the licenses.
Server and Capacity Services Servers and databases provide necessary platforms for all IT services. Services and required capacity can be provided from shared cloud services (public or private) or by customer-dedicated infrastructure. Modern data centers utilize new innovations and technologies to enable environment-friendly and reliable IT services.
Network Services Data and communication networks are essential parts of today's business environment. Customers’ business services are dependent on reliable and easy-to-use network services which allow users to use services anywhere and anytime. Customer network environments will be designed and built based on each customer’s business requirements. Modern network services ensure business continuity and enable network scalability to adjust to changes in customers’ business environments.
Customer Specific Solutions Understanding our customer’s business processes and needs is one of the key goals of our operations. Combining customer-specific process knowledge with our specialized skills enables building of innovative and smart new solutions to support customer’s business. Years of experience and numerous successful implementations has given us a firm ground to build long-term relationships with our customers.
  • Customers
Information Logistics Services Information logistics services provide solutions and services to outsource information logistics processes which are supporting the customer’s business. The offering consists of services related to sales and procurement invoicing along with information transaction services. Every year, Enfo transmits more than 70 million electronic and paper documents. This makes it one of the most important operators in the industry.
  • Customers
  • Sales Invoicing Services
  • Purchase Invoicing Services
  • Information Transaction Services
  • Automatic Measurement Services
Integration Solutions Enfo Zystems Our specialists in integrating applications, business processes, information systems, extended partners, cloud applications and mobile devices. When it comes to offering package solutions, Enfo Zystems is the biggest competence centre for integration services in northern Europe.
  • About Enfo Zystems
  • Work at Enfo Zystems
  • Contact Enfo Zystems
  • Baseline
  • Workshops
  • Licence handling
  • Integration Management
  • Integration Delivery Center
  • Business Process Management – BPM
  • Application Integration Maintenance
  • Integration Solutions – A2A, B2B, Cloud
  • Partners
  • Product Sheets
  • Customers
Workplace & Self-Service Solutions Enfo Zipper Your go-to specialists for cutting edge Managed Workplace and Self-Service solutions. We raise employee satisfaction by eliminating hassle and by always keeping your IT infrastructure updated and modern – and we make your workplace more cost efficient while we do it.
  • Managed Workplace
  • Workplace Self-Service (WSS)
  • Employee Self-Service (ESS)
  • Manager Self-Service (MSS)
SAP Solutions Enfo Zuite With a long history of success in implementing modern SAP solutions, we continue to deepen our expertise in developing solutions for SAP CRM, SAP SCM, SAP SRM, SAP ERP Financials and SAP ERP Operations.
Business Intelligence Solutions Enfo Pointer We’ve been creating Business Intelligence solutions that help companies make profitable decisions for more than a decade. We partner with the industry’s best BI software providers to help you create easy access to the information vital for making good decisions.
  • About Enfo Pointer
  • Work at Enfo Pointer
  • Contact Enfo Pointer
  • Data Warehouse
  • Analysis and Reporting
  • Budget and Planning
  • Advisory Services, BICC
  • Project Management
  • Partners
  • Customers
Security - Identity & Access Management Solutions Enfo Zecurity Our industry-leading experts in Identity & Access Management help you establish security and simplicity in the management of all your systems and applications. Role management and efficient workflows give substantial effects in your administration of users and their access to information. We facilitate mobility and information exchange between multiple platforms with proven federation concepts using software from world-class developers like IBM and Microsoft.
  • Identity Management
  • Access Authorization
  • Federation Services
Identity Workflow as a Service Enfo Zecurity enables authorized user access to your company’s IT infrastructure. Enfo Zecurity’s concepts and methodologies also provide efficient management of the entire identity lifecycle.
Unified Communication Solutions Unified communication and collaborations solutions offer comprehensive services and tools to meet the communication requirements of the customer’s business. Modern and innovative solutions enable integration of the customer’s business processes and applications to function as a comprehensive communication solution.
  • Automation of Speech Channel Services
  • Customer Service Tools
  • Personal and Group Communications
  • Virtual Meeting Room Service - VideoNow
Workplace as a service A functional workstation environment increases efficiency and reduces costs related to loss of working time of the customer’s personnel. Workstations are managed by centralized services, which simplify administrative tasks and allow customers to focus on their own core business.
Integration as a service Integration as a Service means that we offer integration as a managed service. You can outsource your integration to us, in whole or in part, at a fixed price and fixed SLA.
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Prize-winning Enfo Service Desk The excellent customer service and management competence of Enfo Service Desk has been recognised several times. Awards received by Enfo Service Desk include Help Desk of the Year, Best Service Desk Supervisor, and Best Customer Service Employee of the Year. Read more
We Passionately Help Our Customers Focus on Core Business Our strategic objective is to strengthen our position on the Nordic IT market and utilise our competence areas and strengths to the benefit of our customers. Read more
Mobile Services as a Part of IT Outsourcing Services Management of mobile devices can be handled as a cost-efficient service – exactly the same way as services related to workstation devices. Read more

News

26 Aug 2012

Introducing the next generation of Enfo Zippers Self-Service Portal

25 Aug 2012

Microsoft Windows 8 implementation - 592 days to XP Support expires!

More news

Events

23 May 2013

600Minutes Financial Management

Crowne Plaza, Helsinki

28 May 2013

IndustryForum Media

Vanajanlinna, Hämeenlinna

More events

Press releases

2 May 2013

Enfo Oyj’s interim report 1/2013 (1 January – 31 March 2013)

25 Mar 2013

Enfo Oyj’s Annual Report 2012 has been published

More press releases
One of the best places to work Again in 2013, Enfo has been recognized among
the top companies in both Finland and Sweden by the
Great Place to Work® Institute. Do you want to work at Enfo? Start here
Enfo on pohjoismainen IT-palvelutalo ja tarjoamme IT-ulkoistusta, liiketoimintaprosessien ulkoistuspalveluja sekä IT-konsultointipalveluja asiakkaillemme Suomessa, Ruotsissa, Norjassa ja Tanskassa, jotta asiakkaamme voivat keskittyä ydinliiketoimintaansa.

Vahvuutenamme on lähes 50 vuoden kokemus toimivien tietotekniikkaratkaisujen ja -konseptien kehittämisestä sekä lähes 800 huippuluokan IT-ammattilaisen vankka osaaminen. Teemme liiketoimintaprosesseista yksinkertaisia, joustavia ja fiksuja.

Enfon liikevaihto on yli 140 miljoonaa euroa.

Enfo Oyj

Visiting address:
Kuopio - Viestikatu 7
Espoo - Linnoitustie 2 A

Telephone: +358 20 54321
E-mail: info@enfo.fi