Cloud services lay the foundation for international growth – case Martela .

The Martela Group is gradually renewing its entire IT infrastructure as part of its new strategy. The changes will enable location-independent working and improve the quality of customer interactions. One key part of this transformation is the move to the cloud, guided by Enfo. 

“Through cloud services, we are creating a more unified and international Martela so that we can deliver even better on our customer promises – for example, through improved agility and accuracy in our supply chain,” says Jari Hammar, IT Manager at Martela. 

A modern working environment as a seamless whole 

Martela wants its working environment to enable more precise and agile sharing of customer-related information between all parties.

“At the heart of our service is creating user-oriented and inspiring work environments for our customers. We want to do the same internally at Martela, combining the physical and digital work environments into a seamless whole. Cloud services make this possible. In the future, the systems running in the background, such as CRM, will provide information through an easy-to-use interface for both customers and Martela employees,” explains Hammar. 

A cloud service that scales with business needs 

The strength of Office 365 as a cloud platform lies in its scalability according to business needs. To make the most of these benefits, the development partner must also be willing to get close enough to the customer.

“Enfo’s desire to understand our business was one of the key reasons we chose them as our partner. We see them as a partner who brings things into concrete action. Our cooperation is seamless and strong. We appreciate Enfo’s forward-looking sense of responsibility – they actively respond to development challenges they see on the horizon,” Hammar describes. 
 

Significant cost savings through cloud services 

“Agile information flow is central in any modern organisation – both for competitiveness and for wellbeing at work. From experience, by removing unnecessary obstacles, it’s possible to achieve savings of up to 30% and to create even greater value for customers through better service. To help our customer reach these goals, we need a shared vision and constant communication,” says Matti Kemppi, Key Account Manager at Enfo. 

According to Hammar, cooperation with Enfo also enhances the continuity of business operations.

“In addition to developing our cloud services, Enfo will also monitor the performance of our IT environment. The greatest benefit for us is the increased reliability of our business applications and the ability to respond to technical issues much faster, as our environment is monitored around the clock by Enfo,” says Hammar.

The benefits of cloud services and collaboration

• Cloud services bring together the engines of major system renewals and make data visible
• Information is available to all parties – employees and customers – regardless of country borders
• Cooperation between different parts of the organisation becomes easier
• Delivery accuracy can be improved even further
• Employees are free to work flexibly – regardless of time, place or device
• Monitoring by a partner ensures a faster response to technical issues
• An expert partner is involved from the start and takes an active role in development, ensuring Martela’s best interests are realised 

The Martela Group is one of the leading companies in its field in the Nordic countries. For seventy years, its operations have been guided by the desire to offer customers the best working environments. In addition to ergonomic and innovative furniture solutions, Martela designs and produces a wide range of services related to work environments. The company improves wellbeing at work while enhancing space efficiency – not only in workplaces, but also in learning and care environments. www.martela.fi